Announcements, Reference, and User Support information for users of HCBS Explorer, a partnership of UMass CWM & EOEA
Please click the link below to open/download the full instruction set for access HCBS Explorer via the new UMass Single Sign On portal. Note: These instructions only apply to users with an '@eoeaonline.com' account. Download Configuring Access to the New HCBSExplorer Environment_20240220
These reports were created to meet the requirements of the Centers for Medicare and Medicaid Services (CMS) for the Frail Elder Waiver programs, which include Choices / Waiver and Home Care Basic / Waiver. CMS requires that…. Download Users' Guide to HCBS Explorer Home Care Quality Reports Version 1 9-2015
The level of care (LOC) HCBS Explorer reports are designed to support the ASAP in determining whether a consumer's initial and redeterminations for LOC are timely and whether the documentation is correct. By using these reports….. Download Users'_Guide_HCBS_Explorer_Level_of_Care_Reports_March 2018
With the changes to the Protective Services ongoing services billing methodology, we have developed a new HCBSExplorer report, APS Activity Index Units Report, to replace the Protective Services invoice Excel spreadsheet posted to 800AgeInfo. This report has the monthly units for all the PS activities and provides the case numbers associated with each billable unit. […]
Please Reference the HCBS Explorer Manual before contacting support. Download HCBS_Explorer_Manual Tier 1 Support – ASAP Users will contact the EOEA HCBS Explorer Team via Email HCBSExplorer@MASSMAIL.state.ma.us Tier 2 Support - If an issue is unable to be resolve by EOEA staff, EOEA will contact UMMS for tech support **Do not contact SIMS […]