Announcements, Reference, and User Support information for users of HCBS Explorer, a partnership of UMass CWM & EOEA
Please Reference the HCBS Explorer Manual before contacting support. Download HCBS_Explorer_Manual Tier 1 Support – ASAP Users will contact the EOEA HCBS Explorer Team via Email HCBSExplorer@MASSMAIL.state.ma.us Tier 2 Support - If an issue is unable to be resolve by EOEA staff, EOEA will contact UMMS for tech support **Do not contact SIMS […]
HCBS Explorer is a business intelligence and analytics tool that uses Tableau software to present SAMS data in a dynamic, powerful, and visual way. Through the partnership of EOEA and UMass Medical School, we have been able to develop a comprehensive and robust reporting system that not only allows for daily operational discovery and direction, […]